Refund policy

Return & Exchange Policy

If something isn’t quite right with your order, we’re happy to help you with a return for store credit or an exchange for equal or lesser value. Just send an email to hello@sissieshop.com within 14 days of delivery to get started. We’ll share return instructions and answer any questions before shipping.

Return shipping is the responsibility of the customer, and we recommend using a trackable, insured carrier. Once we receive your return, we’ll take a look to make sure the item hasn’t been worn, altered, or damaged. Pieces that arrive used or not in their original condition are not eligible for return. Please note that Sissie is not responsible for return packages that are lost or damaged during transit.

If you need support, please contact us at hello@sissieshop.com.